I didn’t enter the correct delivery address for my order- how can I change it? Opps! That’s okay! Please contact our customer care team who will manually update your order address details. This will need...
My kinder order has not arrived? OR it has arrived and is incorrect, what do I do now? Have you checked your credit card statement to confirm your order was submitted? Be sure to check the payment definitely...
The photo delivery is incorrect, I didn’t get what I ordered. What do I do now? Please check your receipt via your email, and confirm the package content you have against your received order. Double-check your...
What are my delivery options when ordering school photos? SchoolPix offers free delivery to those families who order prior to OR on the day of photography. This free delivery...
What are the standard delivery times? A link to access the Early Bird Digital Download Passes will be sent once all photography sessions have been completed....