My kinder order has not arrived? OR it has arrived and is incorrect, what do I do now?
Have you checked your credit card statement to confirm your order was submitted? Be sure to check the payment definitely...
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The photo delivery is incorrect, I didn’t get what I ordered. What do I do now?
Please check your receipt via your email, and confirm the package content you have against your received order. Double-check your... -
I did not get my photo order? What do I do now?
Please check your email inbox to locate your receipt. You will find a ‘schoolpix reference number’ on this receipt- please... -
I didn’t get my sibling photo order- what do I do now?
Sibling photo orders are usually packed with the eldest child’s order. Please ensure you have removed the contents of all... -
I ordered photos some time ago – when are they coming?
SchoolPix will deliver to school if your order is placed within three business days of photo day and/or home depending...