SchoolPix Terms and Conditions for ordering

SchoolPix is a prepaid photography company. School photos are not available to view online as SchoolPix respects the privacy of all the students appearing in the images.

The personal information on your order flyer is only used for the production of your school/preschool photos.

The names on the class photograph will appear as per the name on the top of the order flyer.

If the supplied name is changed by a staff member and proves to be wrong, SchoolPix will not be held responsible and amended photographs will not be supplied.

Unfortunately, SchoolPix is unable to cancel or make any amendments to online orders after your order has been placed and confirmed as correct via your payment.

All digital purchases are final ~ any disputes on the download files must be made to help@schoolpix.com.au within seven (7) days of accessing the download purchase.

Any refunds on digital image purchases are at our sole discretion, and will be considered on a case-by-case basis.

Amendments may include, but are not limited to:

• Earlybird Kinder Orders
• Change of delivery address
• Change of student name
• Change of selected images
• Adding or removing items
• Editing requests and costs
• Upgrading of products, once the order is produced
• Applying discounts
• Full order cancellations
  
  

Help Page - I am not happy with the school products I have received

Help Page - I ordered kindergarten photos and not happy with them

SchoolPix does not offer refunds for change of mind.

SchoolPix reminds customers that we have zero tolerance for aggressive, threatening or abusive behaviours towards any of our team members.