---
title: My child's name is wrong and needs to be changed, how do i do this?
description: the name is wrong, how to change it
---

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# My child's name is wrong and needs to be changed, how do i do this?

If you have received your order flyer for your school or kindergarten child, and the name is wrong and needs to be changed in any way please follow the below steps.

Advise the school office administration team, or business manager at your school or kinder office.

They must email our office with the change authorisation to change the data they supplied SchoolPix for photography.

 

If the school or kindergarten does not make a formal written request (email) to our office the name will remain as per your order flyer.

Verbal requests made on the photo day will not be actioned.

 

 

Questions about name changes, both first and surnames, should be directed to your school office or kindergarten director in the first instance.

 

If you receive a printed order with the incorrect name, please refer to the below link for further information:

 

[Help Page - Printed pack has wrong name](https://help.schoolpix.com.au/kb/my-school-childs-name-has-been-printed-wrong-in-my-photo-pack-what-do-i-do-to-get-this-fixed?hsLang=en-au)

 

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