My preschool childs name is not spelt correctly- how do i change it?

If you have received your order flyer with your child's name and unique ID code for ordering your kindergarten photos this year and you notice the name is misspelt please follow the steps below:

If this is PRIOR to photography day at your child's kindergarten-

Inform your child's teacher AND /OR the Kindergarten Director - as they have supplied the names for their photography booking.

They must email SchoolPix to authorise the change to the supplied name data. This includes corrections required to hyphenated or names with accents.

If your childs name has a simple spelling error - please contact our friendly customer care team who can take a look and advice you on the next steps!

As per the online information, you should not order now if the name is incorrect. Please note that SchoolPix are not able to guarantee that any changes will be made in time for early bird ordering.

If you notice this after photo day - you should reach out to your kindergarten director for them to email SchoolPix with the correction required.

Important to Note - that if you do proceed with an order, your order will be printed in our lab within 48 hours with the name as it appears on your form. If your order has already commenced printing in our lab - changes or updates may be able to be made with our lab but at a cost to you.