I purchased the digital download option, how do I get access to my digital images?
If you purchase an Early Bird Digital Download Pass or a Super Saver Pass, you’ll receive an email with a secure link to download your images when they become available.
We suggest using a computer to view and store the photos for lasting memories and future access.
NB: The digital photos can only be downloaded using the link in the email. If you try downloading them via the ordering portal, it will not recognise your prior purchase.
This means the photos will be displayed with a watermark, and if you add another Digital Pass to your cart, you will be charged again.
If you order any digital products after photography, you will receive an email with a link to download the purchased digital products immediately after checkout.
Please note:
- Once your images have been downloaded, they are non-refundable. Terms and Conditions apply.
- As per the description on your ordering screen, the digital download only includes your child's portrait photo(s), not the group photo.
See our website for full terms and conditions on digital downloads: