How do I download my digital images?

If you have purchased the digital images of your child, you will automatically receive an email with a link that is secure just for your child.

This is an automatic process and will be issued when your printed order is in transit for delivery. Please check your junk or spam folders in your email account for the notification.

Missed it or can’t find it? Not to worry – enclosed in your order will be the same information printed for your reference/ keepsake.

Our IT department does recommend accessing the download on a computer using google chrome- you can then save the files onto your hard drive for keepsake.

If you do experience any issues with access to the images, please contact our Customer Care Team on 1300 766 055

Updated on October 13, 2022

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