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Does SchoolPix give refunds on orders placed in the early bird offer?

SchoolPix offers a money-back guarantee on our paper and print quality. We only deliver photographs we consider to be of the highest standard. If for some reason you are not satisfied with the print quality, please contact our customer care team.

Earlybird orders once paid online, are final – these orders are unable to be amended or changed and are nonrefundable for change of mind as per the information on your ordering screen at the time.

Early Bird orders offer the convenience of us selecting the images for you while giving you bonus digital files and a print.

Our preschool photography style is informal and activity-based, allowing the children to move freely around the space while we capture them in a relaxed and natural setting. This results in photos of your child doing what they like in & outside. Some photos show your child looking at the camera, some will be looking away.

In some cases, the range of activity photos taken may be similar and will depend on your child’s activity throughout the kinder session as to what images may be available.

If you opted to order at this stage- refunds are not available and the packages can not be changed once the photos are made available in the gallery for proof viewing.

Please contact our Customer Care Team to discuss any concerns.

Updated on October 4, 2023

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