SchoolPix offers a money-back guarantee on our paper and print quality. We do not offer refunds on digital photos.
Early bird orders, once paid online, are final—they cannot be amended or changed and are nonrefundable for change of mind, as per the information on your ordering screen at the time.
Our preschool photography style is informal and activity-based, allowing the children to move freely around the space while we capture them in a relaxed and natural setting. This results in photos of your child doing what they like inside and out. Some photos show your child looking at the camera, some will be looking away.
In some cases, the range of activity photos taken may be similar and will depend on your child’s activity throughout the kinder session as to what images may be available.
Please contact our Customer Care Team if you have any further queries.